Privacy Policy
Last updated: April 2026
The purpose of this Privacy Policy (the “Policy”) is to formalize our commitment to protecting the privacy of users of the mealz.ai website (the “Site”) operated by Miam . The Policy and the Legal Notice together constitute a single contractual agreement.
In connection with the provision of our Website, we process your personal data in accordance with the General Data Protection Regulation 2016/679 of April 27, 2016 (“GDPR”) and under the terms set forth below.
Personal data refers to any information relating to an identified or identifiable natural person. We collect and process personal data solely for the purpose of providing our Services, in strict compliance with the GDPR.
We collect only data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed. You will never be asked to provide “sensitive” data, such as your racial or ethnic origin, or your political, philosophical, or religious views.
By registering on the Site, you authorize us to process your personal data in accordance with this Policy. If you do not agree to the terms of this Policy, please refrain from using the Site and the Services.
1. In what circumstances do we collect your personal data?
We may collect and store your personal data, particularly when you browse the Site, create an account, log in, edit your user profile, or contact us.
We use your data to enable the operation and management of the Site’s Services and to respond to your specific requests. This information is used solely by us and allows us to better tailor our Services to your needs.
If you opted in to receive emails from us when you created your account, you can unsubscribe at any time.
1.1 Browsing the Site
Connection data: Every time you connect to our Site, we collect data such as your IP address, your computer’s MAC address, the date and time of your connection, and information about the browser you are using.
Browsing data: We also collect information that allows us to determine how you access the Site, which pages you view, and for how long. We may use cookies as described in Section 5 below.
1.2 Creating an Account
Access to some of our Services requires you to create an Account first. You may be asked to provide certain information when creating your Account, including your first and last names, mailing address, email address, and phone number.
1.3 Subscribe to our Newsletter
When you create your account, you can opt in to receive our newsletters about news, new products, services, and promotions.
You can also subscribe directly to our newsletters by entering your email address in the fields provided on the Site.
You have the right to withdraw your consent at any time and at no cost, in accordance with the terms set forth in Section 6 of the Privacy Policy.
1.4 Contacts
In order to respond to your inquiries to our Customer Service department, we may use your first and last name, email address, and phone number.
2. How do we protect your personal data?
We have implemented technical and organizational security measures to ensure the security, integrity, and confidentiality of all your data, in order to prevent it from being altered, damaged, or accessed by unauthorized third parties.
However, since no security measure is foolproof, we cannot guarantee the absolute security of your personal data.
It is your responsibility to keep the password used to access your Account confidential. Do not share this information with anyone. If you share your computer, be sure to log out before exiting a Service.
3. In what circumstances do we share your personal data?
3.1 Sharing with third-party companies
When you browse the Site, your personal data may be shared with third-party service providers acting on our behalf, particularly to ensure the proper functioning of payments and other Services.
Data may be transferred to countries outside the European Union. In accordance with the GDPR, all such transfers are governed by agreements that comply with the standard contractual clauses adopted by the European Commission.
We will never share your personal data with third-party companies for marketing and/or commercial purposes without first obtaining your consent.
3.2 Sharing with the authorities
We may be required to disclose your personal data to administrative or judicial authorities when such disclosure is necessary to identify, apprehend, or prosecute any individual who may infringe upon our rights or those of a third party. We may also be legally required to disclose your data.
4. How long do we retain your personal data?
We will retain your personal data only for as long as you remain registered on the Site, in order to verify your identity when you log in to your Account and to enable us to provide the Services.
If you unsubscribe from the Site, your personal data will be deleted and retained only in an archive for the purpose of establishing proof of a right or a contract.
In any case, we will retain your data for no longer than is necessary for the purposes for which it is processed.
5. Cookies: How do we use them?
5.1 What is a cookie?
A cookie is a text file that may be stored on a device when a user accesses an online service using a web browser. It allows the issuer to recognize the device each time it accesses digital content that contains cookies from the same issuer.
Cookies placed on your device with your consent are deleted 13 months after they are placed.
5.2 What are the cookies used on our Site for?
The cookies we use allow us to:
- to compile statistics on traffic and usage of the various components of our Site,
- to adapt the Site's layout to your device's display settings,
- to store information related to a form you have filled out on our Site,
- to allow you to access restricted and personal areas of our Site using your login credentials.
When you first visit the Site, a cookie banner will appear on the home page. By continuing to browse the Site, you consent to the use of cookies on your device.
5.3 How can you control the cookies used?
You can configure your browser at any time to allow cookies to be stored on your device or, conversely, to block them. We assume no liability for any consequences resulting from the impaired functioning of our services due to the rejection or deletion of cookies necessary for their operation.
5.4 How do you configure your web browser?
- Internet Explorer / Edge: Tools > Internet Options > General > Browsing History > Settings > Show files.
- Firefox: Tools > Options > Privacy > View Cookies.
- Safari: Safari > Preferences > Privacy.
- Google Chrome: Settings > Advanced settings > Content settings > Cookies.
For more information about cookies, please visit the CNIL website.
6. What are your rights?
In accordance with Articles 15 through 22 of the GDPR, and after verifying your identity, you have the right to request access to your personal data, as well as its correction or erasure.
You also have the right to object to the processing of your data, to restrict it, to decide what happens to your data after your death, to withdraw your consent at any time, and to data portability.
To exercise your rights, please contact us at: mealz or by mail: Miam — 5/7 Place de la Gare — 59800 Lille, and include a copy of your ID.
You can unsubscribe from our newsletter at any time by clicking the unsubscribe link at the bottom of each email, or by sending an email to: mealz
7. Can we amend the Charter?
We reserve the right to modify this Policy at any time. We recommend that you review it regularly. In the event of any changes, we will post them on this page.
Your continued use of the Site following any changes constitutes your acceptance of those changes. If you do not agree with certain material changes, you must stop using the Site.
8. The French Data Protection Authority (CNIL)
You can contact the CNIL directly through its website or by mail at the following address: Commission Nationale de l'Informatique et des Libertés (CNIL), 3 Place de Fontenoy — TSA 80715, 75334 Paris Cedex 07.