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Privacy Policy

Last updated: April 2026

This Privacy Policy (the “Policy”) formalizes our commitment to respecting the privacy of users of the mealz.ai website (the “Site”), operated by Miam . The Policy and the Legal Notice together constitute a contractual agreement.

This Privacy Policy (the “Policy”) formalizes our commitment to respecting the privacy of users of the mealz.ai website (the “Site”), operated by Miam . The Policy and the Legal Notice together constitute a contractual agreement.

In providing access to our Site, we process your personal data in accordance with the General Data Protection Regulation 2016/679 of April 27, 2016 (“GDPR”) and under the conditions set forth below.

Personal data refers to any information relating to an identified or identifiable natural person. We collect and process personal data solely in connection with the provision of our Services, in strict compliance with the GDPR.

We collect only data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed. You will never be asked to provide “sensitive” data, such as racial or ethnic origin, political opinions, or philosophical or religious beliefs.

By registering on the Site, you authorize us to process your personal data in accordance with this Policy. If you do not accept the terms of this Policy, please refrain from using the Site and its Services.

1. When do we collect your personal data?

We may collect and retain your personal data, particularly when you browse the Site, create an account, log in, edit your user profile, or contact us.

We use your data to enable and manage the Site’s Services and respond to your specific requests. This information is used solely by us and helps us better tailor our Services to your needs.

If you chose to receive emails from us when you created your account, you can unsubscribe from these communications at any time.

1.1 Browsing the Site

Connection data: Each time you connect to our Site, we collect data such as your IP address, your computer’s MAC address, the date and time of connection, and information about the browser you’re using.

Browsing data: We also collect information about how you access the Site, which pages you view, and for how long. We may use cookies as described in Section 5 below.

1.2 Account Creation

Access to certain Services requires you to create an account first. You may be asked to provide certain information when creating your account, including your first and last name, mailing address, email address, and phone number.

1.3 Newsletter Subscription

When you create your account, you may give your prior consent to receive our newsletters about news, new products, services, and promotions.

You may also opt in directly to receive our newsletters by entering your email address in the designated fields on the Site.

You have the right to withdraw your consent at any time and free of charge, as provided in Section 6 of this Charter.

1.4 Contact Requests

To respond to your inquiries to our Customer Service, we may use your last name, first name, email address, and phone number.

2. How do we protect your personal data?

We have implemented technical and organizational security measures to ensure the security, integrity, and confidentiality of all your data, preventing distortion, damage, or unauthorized access by third parties.

However, no security measure is foolproof, and we cannot guarantee the absolute security of your personal data.

You are responsible for keeping the password that grants access to your Account confidential. Do not share this information with anyone. If you share your computer, remember to log out before leaving any Service.

3. When do we share your personal data?

3.1 Sharing with Third Parties

While you are browsing the Site, your personal data may be transmitted to third-party providers that perform services on our behalf, particularly for payment processing and other Services.

Data may be transferred to countries outside the European Union. In accordance with the GDPR, all such transfers are subject to agreements based on standard contractual clauses issued by the European Commission.

We will never share your personal data with third parties for marketing and/or commercial purposes without obtaining your prior consent.

3.2 Sharing with authorities

We may be required to disclose your personal data to administrative or judicial authorities when such disclosure is necessary for the identification, apprehension, or prosecution of any individual who is likely to harm our rights or those of a third party. We may also be legally required to disclose your data.

4. How long do we retain your personal data?

We retain your personal data only for the duration of your registration on the Site to verify your identity when you log in to your Account and to enable the provision of the Service.

If you deregister from the Site, your personal data will be deleted and retained only in archived form for the purpose of establishing proof of a right or contract.

In any case, we will retain your data only for as long as is necessary for the purposes for which it is processed.

5. Cookies: How Do We Use Them?

5.1 What Is a Cookie?

A cookie is a text file that may be stored on your device when you use a web browser to access an online service. It allows the issuer to recognize the device in question each time it accesses digital content containing cookies from the same issuer.

Cookies placed on your device with your consent are deleted 13 months after they are placed.

5.2 What Is the Purpose of Cookies on Our Site?

The cookies we use allow us to:

  • compile traffic and usage statistics for various elements of our Site,
  • adapt the Site's layout to your device's display preferences,
  • store information related to forms you have filled out on our Site,
  • enable access to restricted, personal areas of our Site using your login credentials.

When you first visit the Site, a cookie banner will appear on the homepage. By continuing to browse the Site, you agree to the placement of cookies on your device.

5.3 How can you manage cookies?

You may configure your browser at any time to accept or reject cookies. We assume no responsibility for any consequences resulting from reduced service functionality caused by the rejection or deletion of cookies necessary for the service to operate.

5.4 How do you configure your browser?

  • Internet Explorer / Edge: Tools > Internet Options > General > Browsing History > Settings > View Files
  • Firefox: Tools > Options > Privacy > Show Cookies
  • Safari: Safari > Preferences > Privacy
  • Google Chrome: Settings > Advanced Settings > Content Settings > Cookies

For more information about cookies, please visit the CNIL website.

6. What are your rights?

In accordance with Articles 15 through 22 of the GDPR, and after providing proof of identity, you have the right to request access to your personal data, their rectification, or erasure.

You also have the right to object to processing, restrict processing, determine what happens to your data after you pass away, withdraw your consent at any time, and the right to data portability.

To exercise your rights, contact us at: mealz or by mail: Miam — 5/7 Place de la Gare — 59800 Lille, including a copy of an identity document.
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You may unsubscribe from our newsletter at any time by clicking the unsubscribe link at the bottom of each email, or by sending a message to: mealz

7. Can we amend this Charter?

We reserve the right to modify this Charter at any time. We recommend reviewing it regularly. In the event of any changes, we will post them on this page.

Your continued use of the Site following any changes constitutes your acceptance of those changes. If you do not accept certain substantial changes, you must stop using the Site.

8. The National Commission on Information Technology and Civil Liberties (CNIL)

You may contact the CNIL directly through its website or by mail at: Commission Nationale de l’Informatique et des Libertés (CNIL), 3 Place de Fontenoy — TSA 80715, 75334 Paris Cedex 07, France.

Table of Contents
1. When Do We Collect Your Personal Data?1.1 Browsing the Site1.2 Creating an Account

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